Text Message Program & Opt-In

PACFIRE LLC, doing business as Rainier Fire, sends account-related text messages to customers who ask for them. This page describes the program, every way to opt in, and the full disclosure shown at each opt-in point.

Who sends the messages, and why

• Sender: PACFIRE LLC, doing business as Rainier Fire — a NICET-certified fire alarm installation, inspection, and service company in Vancouver, WA.
• Recipients: existing Rainier Fire customers and the site contacts they designate, who have given express consent at one of the opt-in points below.
• Purpose: to tell you when we are coming, when we have arrived, and what happened — appointment and annual NFPA 72 inspection reminders, technician en-route and arrival notices, scheduling confirmations and changes, job status and completion updates, and follow-ups on a quote, work order, or invoice you requested.
• Not used for: marketing, promotions, or advertising of any kind. We do not send those by text.

Opt-in method 1 — website form

On the Request a Quote form at rainierfire.com, you enter your name, company, mobile number, and email. Below the fields is a consent checkbox. It is unchecked by default and entirely optional — the form submits normally without it. Checking it is the act of consent. The checkbox reads, in full:

By checking this box, you agree to receive account-related text messages from Rainier Fire at the mobile number provided — appointment and inspection reminders, technician arrival notices, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See our Privacy Policy and SMS Terms.

Each submission stores whether the box was checked, the time it was submitted, and the exact disclosure wording displayed, so the consent record matches what you actually saw.

Opt-in method 2 — text the keyword START

Text the keyword START to (360) 325-7357 from the mobile number you want messages sent to. This call-to-action is published in the contact section of our home page, where it appears with the following disclosure:

Opt in to receive account-related texts from Rainier Fire — appointment and inspection reminders, technician arrival notices, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

You receive one confirmation message, after which account messages begin:

Rainier Fire: You are now opted in to account and service text alerts - appointment reminders, technician arrival notices, and service updates. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Program terms

• Message frequency varies with your account activity and scheduled service — typically no more than four messages per service visit.
• Message and data rates may apply. Rainier Fire does not charge for these messages; your carrier may, depending on your plan.
• To stop: reply STOP to any message. You get one confirmation, then nothing further. You may also call (360) 325-7357 or email info@rainierfire.com.
• For help: reply HELP, or call (360) 325-7357.
• Consent is not a condition of purchasing any product or service from Rainier Fire.
• Eligibility: U.S. mobile numbers; you must be 18 or older and the subscriber or authorized user of the number.
• Carriers are not liable for delayed or undelivered messages.
• Your mobile information is never shared with third parties or affiliates for marketing or promotional purposes, and opt-in data and consent are not shared with any third party other than the subcontractors that deliver the messages for us.

What the messages look like

Full terms: SMS Terms & Conditions · Privacy Policy